Cookie Policy

Last updated: January 11, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our Service.

This Cookie Policy explains what cookies are, how we use them on Bantum (https://bantum-ba.web.app), and how you can manage your cookie preferences.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. Without these cookies, some features of the Service would not work.

  • Session Management: Maintain your session state and authentication
  • User Preferences: Remember your form data (name, email, company) in localStorage
  • Security: Firebase App Check tokens for request validation
  • Session State: localStorage key ba-agent-session stores your active chat session
  • User Info: localStorage key ba-agent-user-info stores your registration information

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Session Restoration: Allow you to continue conversations after browser refresh
  • Form Prefill: Remember your information for future sessions
  • UI Preferences: Save your interface preferences

2.3 Analytics Cookies

We use Firebase Analytics to understand how users interact with our Service:

  • Usage Analytics: Track page views, session duration, and feature usage
  • Performance Monitoring: Identify technical issues and improve service quality
  • Google Analytics: Firebase Analytics cookies from Google (see Google's Privacy Policy)

3. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: Keep you logged in to your session
  • Functionality: Store your chat history and user information locally
  • Performance: Monitor and improve Service performance
  • Analytics: Understand user behavior and improve features
  • Security: Prevent fraudulent activity and ensure Service security

4. Third-Party Cookies

Some cookies on our Service are placed by third-party services:

4.1 Google Firebase

  • Firebase Authentication cookies
  • Firebase Analytics cookies
  • Firebase App Check tokens

These services are governed by Google's Privacy Policy: https://policies.google.com/privacy

4.2 Firebase Hosting

Our website is hosted on Firebase Hosting, which may set cookies for CDN optimization and security purposes.

5. How to Control Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Delete existing cookies
  • Allow cookies from specific websites only
  • Accept cookies but delete them when you close your browser

5.2 Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Clear Browser Storage

To clear Bantum-specific data stored in your browser:

  1. Open browser Developer Tools (F12)
  2. Go to Application tab (Chrome/Edge) or Storage tab (Firefox)
  3. Find "Local Storage" in the sidebar
  4. Select the Bantum website domain
  5. Delete ba-agent-session and ba-agent-user-info keys

6. Impact of Blocking Cookies

If you choose to block or delete cookies, some features of Bantum may not work properly:

  • Session Continuity: You will lose your chat history when refreshing the page
  • Form Prefill: You'll need to re-enter your information for each session
  • Authentication: Session management may not function correctly
  • User Experience: The Service may not remember your preferences

Note: Blocking essential cookies may prevent you from using the Service entirely.

7. Cookie Duration

Cookies on Bantum have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies (localStorage): Remain until manually deleted or cleared by the browser
  • Firebase Cookies: Typically expire within 1 hour to 1 year, depending on the specific cookie

8. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals websites that you do not want your online activity tracked. Currently, our Service does not respond to DNT signals, as there is no industry-standard interpretation of DNT signals.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

10. More Information

For more information about how we handle your personal data, please see our:

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at: